We shall strive to remain as one of the best power distribution companies in the country, while maintaining Customer Satisfaction Index of 90%.
To create an exciting workplace for our employees, to be an excellent service provider to our customers and a preferred business enterprise for our partners and society.
We shall continuously improve upon our delivery systems, innovate to reduce cost
and cycle times, prevent ill health and endeavor to exceed the expectations of our
customers, employees, stakeholders and all partners meeting all applicable legal
and other requirements.
NPCL is committed to ensuring that its operations and business practices make optimal
use of its information assets, also the risks to these assets are identified and
are in acceptable level and shall always strive to preserve the confidentiality,
integrity and availability of information to deliver value to its customers & stakeholders
meeting all Legal & applicable requirements.