Getting Started

For a new connection, you are required to fill up the Application Form and submit it at the Head Office along with necessary documents. In case any help is needed, the person staffing the Reception Counter will be glad to be of assistance to you.

To apply online , please fill Application Form to generate New Connection Request.

  • After successful submission of request, you will receive a call from our executive within 2 working days. NPCL executive will provide the details of the documents to be submitted at Customer Care Center, Alpha-I.

Apart from the Application Form, your application should contain the following documents

Customer Category Document Required
Urban Possession Letter
Industrial B&L Form
SSI Registration (in case of Small Scale Industries)
Agricultural Kisan Bahi copy - as proof of ownership
B&L Form
No Objection Certificate from other owners of Tube well

Follow Through

  • Once you have submitted the above documents, make sure you have collected an acknowledgment of receipt of the Form from the Reception.
  • In case installation or alteration of service required, an inspection along with verification for previous outstanding dues may be carried out at site.
  • Kindly ensure that you or your accredited representative is present at the site during the inspection.
  • A provisional Offer-cum-Bill stating the terms and conditions for acceptance of your application and details of charges involved, shall be issued at the Head Office.
  • You are required to kindly deposit the amount mentioned in Offer-cum-Bill to the Cashier at the Head Office.
  • After all necessary terms and conditions are complied with; installation/alteration of connection will be carried out.
  • Meter will then be fixed and sealed and supply subsequently energized.