Help is just a Phone Call Away

If there is a power failure at your place and you do not know where to go or whom to look for to report the problem & get supply restored without delay, don't get panic.

NPCL has made adequate arrangements to take care of all such emergencies. All you need to do is to keep your Consumer Number as well as 24 hours help desk phone number +91-120-2333555/2333888 handy. Give us a Call on mentioned contact No. and help will be on your way. It is just that simple!

When you dial up our Call Centre and provide details of your Account and the problem with your supply, the message is immediately relayed to our Field Crew as well as our Control Room, which directs and monitors the field crew, who visits your place and try to fix the issue in minimum possible time.

If, for any unforeseen reason, restoration of supply gets delayed, your call will be automatically escalated so that you do not have to spend any more minutes in darkness than what is absolutely unavoidable.