Consumers can log complaint & avail information by sending SMS to 7840002288 from their registered Mobile No. Click here to view the SMS short codes and their purpose.            ||||||||||||||||||||||||||||||||||            Public Hearing dated 08.07.2020 for determination of True-up for FY 2018-19, APR for FY 2019-20 and ARR for FY 2020-21 of NPCL (for details please click here)      ||||||||||||||||||||||||||||||||||      NPCL presentation for public hearing dated 08.07.2020

Challenges Ahead

The challenge ahead lies in nurturing and retaining talent in an environment of increasing private sector participation in utility business.

Institutionalising HR practices will be the major task in building a performance-driven organisation while pursuing the business goal of being the least cost supplier at affordable price and acceptable quality.

The aim is to build a responsive organisation around people, processes and practices so as to produce the least turn-around time, provide the ‘best in class’ service to customers and manage growth with profitability.